Outage in CallRail

Call Log Export Issue

Resolved Minor
April 01, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We're aware of an issue with exporting the Call Log. Our engineers are working diligently to identify the issue. We will make updates as they become available. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/01/2025 07:17PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/01/2025 05:03PM

A fix has been implemented and we are monitoring the results. We appreciate your continued patience.

IDENTIFIED about 1 month ago - at 04/01/2025 03:45PM

Our team is diligently pursuing solutions for the reported issue. We will continue to provide regular updates on our progress.

IDENTIFIED about 1 month ago - at 04/01/2025 02:01PM

We've identified the cause of the Call Log export and our engineers are working on a resolution. We will continue to make updates as they become available.

INVESTIGATING about 1 month ago - at 04/01/2025 01:41PM

We're aware of an issue with exporting the Call Log. Our engineers are working diligently to identify the issue. We will make updates as they become available. Thank you for your patience.

Latest CallRail outages

Investigating reports of API users recieving 500 Internal Server errors - about 18 hours ago
Ongoing report exporting delays - 12 days ago
iOS CallRail app loading delays - 17 days ago
Caller ID not available with call - 24 days ago
Google Ads Call Details Forwarding Issue - about 1 month ago

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