Outage in CallRail

Investigating reports of API users recieving 500 Internal Server errors

Resolved Major
May 12, 2025 - Started 21 days ago - Lasted 30 minutes
Official incident page

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Outage Details

We are investigating reports of API users recieving 500 Internal Server errors. No other functionality should be impacted. Calls are continuing to route.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 05/12/2025 05:06PM

This incident has been resolved. All functionality has been restored.

INVESTIGATING 21 days ago - at 05/12/2025 04:53PM

We are investigating reports of API users recieving 500 Internal Server errors. No other functionality should be impacted. Calls are continuing to route.

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