Outage in CallRail

Ongoing report exporting delays

Resolved Minor
May 01, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating delays with report exports completing. The reports are loading and are viewable in the application.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/01/2025 06:39PM

This incident has been resolved.

MONITORING 3 days ago - at 05/01/2025 03:59PM

Our engineering team identified the cause of the slow report exports and have added additional capacity to mitigate the export issues. We are monitoring the system and will continue to make updates as they become available.

INVESTIGATING 3 days ago - at 05/01/2025 02:06PM

We are investigating delays with report exports completing. The reports are loading and are viewable in the application.

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