Outage in CallRail

Google Ads disruption of service

Resolved Minor

May 15, 2025 - Started 12 months ago - Lasted 28 minutes
Official incident page

Incident Report

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration. https://ads.google.com/status/publisher/incidents/kUAodsf3fRfrx2Gu7wLs Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/15/2025 02:12PM

The incident has been resolved and the Google Ads integration is functioning normally.

IDENTIFIED 12 months ago - at 05/15/2025 01:59PM

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration.
https://ads.google.com/status/publisher/incidents/kUAodsf3fRfrx2Gu7wLs

Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform.

We are closely monitoring the fix and will report when service is restored for all customers.

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