Outage in CallRail

Google Ads disruption of service

Resolved Minor
June 12, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration. Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/12/2025 09:23PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/12/2025 09:01PM

Google appears to have fixed the issue; we are continuing to monitor for any impacts.

MONITORING about 1 month ago - at 06/12/2025 08:55PM

Google appears to have fixed the issue; we are continuing to monitor for any impacts.

IDENTIFIED about 1 month ago - at 06/12/2025 06:17PM

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration.

Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform.

We are closely monitoring the fix and will report when service is restored for all customers.

IDENTIFIED about 1 month ago - at 06/12/2025 06:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 06/12/2025 06:12PM

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration.

Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform.

We are closely monitoring the fix and will report when service is restored for all customers.

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