Outage in CallRail

Google Ads disruption of service

Resolved Minor
June 12, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration. Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/12/2025 09:23PM

This incident has been resolved.

MONITORING 4 months ago - at 06/12/2025 09:01PM

Google appears to have fixed the issue; we are continuing to monitor for any impacts.

MONITORING 4 months ago - at 06/12/2025 08:55PM

Google appears to have fixed the issue; we are continuing to monitor for any impacts.

IDENTIFIED 4 months ago - at 06/12/2025 06:17PM

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration.

Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform.

We are closely monitoring the fix and will report when service is restored for all customers.

IDENTIFIED 4 months ago - at 06/12/2025 06:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 06/12/2025 06:12PM

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration.

Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform.

We are closely monitoring the fix and will report when service is restored for all customers.

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Text messages not appearing in the timeline - 4 months ago
Google Ads disruption of service - 4 months ago

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