Outage in CallRail

Google Ads disruption of service

Resolved Minor
July 02, 2025 - Started 2 days ago - Lasted about 19 hours
Official incident page

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Outage Details

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration. https://ads.google.com/status/publisher/incidents/xF9wKox7evao5WupR7mu Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/03/2025 12:23PM

The incident has been resolved and the Google Ads integration is functioning normally.

MONITORING 2 days ago - at 07/03/2025 12:04AM

We are still closely monitoring the issue at this time.

MONITORING 2 days ago - at 07/02/2025 07:46PM

We are still closely monitoring the issue at this time.

MONITORING 2 days ago - at 07/02/2025 06:32PM

We are still closely monitoring the issue at this time.

INVESTIGATING 2 days ago - at 07/02/2025 05:23PM

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration.
https://ads.google.com/status/publisher/incidents/xF9wKox7evao5WupR7mu

Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform.

We are closely monitoring the fix and will report when service is restored for all customers.

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