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Outage in Canva

Users are unable to subscribe to Canva Pro using PayPal as their selected payment method.

Resolved Minor
June 06, 2023 - Started almost 3 years ago - Lasted about 14 hours
Official incident page

Incident Report

Due to issues processing new PayPal accounts, we have temporarily removed this payment method.  Existing PayPal subscriptions are not affected.  The issue is being investigated.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 06/07/2023 12:23AM

This incident is now resolved. Thank you for your patience and understanding.

INVESTIGATING almost 3 years ago - at 06/06/2023 10:19AM

Due to issues processing new PayPal accounts, we have temporarily removed this payment method.  Existing PayPal subscriptions are not affected.  The issue is being investigated.

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