Outage in Canva

Users are unable to subscribe to Canva Pro using PayPal as their selected payment method.

Resolved Minor
June 06, 2023 - Started about 1 year ago - Lasted about 14 hours
Official incident page

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Outage Details

Due to issues processing new PayPal accounts, we have temporarily removed this payment method.  Existing PayPal subscriptions are not affected.  The issue is being investigated.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/07/2023 12:23AM

This incident is now resolved. Thank you for your patience and understanding.

INVESTIGATING about 1 year ago - at 06/06/2023 10:19AM

Due to issues processing new PayPal accounts, we have temporarily removed this payment method.  Existing PayPal subscriptions are not affected.  The issue is being investigated.

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