Outage in Canva

Login issues for some users in US and Canada

Resolved Minor
July 06, 2023 - Started over 2 years ago - Lasted about 1 month
Official incident page

Incident Report

Some users in US and Canada are not receiving SMS for Multi-Factor Authentication. We are working to resolve this issue.

Need to monitor Canva outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/07/2023 02:31AM

This incident is now resolved. Thank you for your patience and understanding.

IDENTIFIED over 2 years ago - at 07/06/2023 10:31AM

Some users in US and Canada are not receiving SMS for Multi-Factor Authentication. We are working to resolve this issue.

Latest Canva outages

Users are experiencing issues generating video through Magic Media - 6 days ago
Some users are unable to add credit cards as a payment method - 7 days ago
Users are encountering issues with accessing or using Canva. - 16 days ago
Some users might not be able to access Canva - 21 days ago
Some users may encounter an error or slowness when uploading files to Canva - 28 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook