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Outage in Canva

Magic Write is not working when clicking the "Generate" button

Resolved Minor
July 09, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We have become aware of an issue where the Magic Write feature will not work when you click on the "Generate" button. Apologies for the inconvenience.
Components affected
Canva Edit Designs

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/10/2023 04:21AM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 07/10/2023 12:41AM

We have become aware of an issue where the Magic Write feature will not work when you click on the "Generate" button.

Apologies for the inconvenience.

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