Outage in Canva

Users are unable to generate videos using Magic Media

Resolved Minor
December 28, 2024 - Started 5 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Users may encounter errors while generating videos using Magic Media. We are investigating the problem and will resolve it shortly.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/28/2024 10:21PM

This incident is now resolved. Thank you for your patience and understanding.

INVESTIGATING 5 days ago - at 12/28/2024 09:27PM

Users may encounter errors while generating videos using Magic Media. We are investigating the problem and will resolve it shortly.

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