Outage in Canva

Users may encounter issues with designs in the Home page or any app wherein Canva is embedded

Resolved Major
January 16, 2025 - Started 3 months ago - Lasted 26 minutes
Official incident page

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Outage Details

Users may have issues with: - Opening or creating a design from the Home page - Opening or creating a design from any app or website wherein Canva is embedded - Inserting or editing a design item Workaround for opening or creating a design from the Home page: Refresh the page. We are currently investigating the issue and will keep you updated.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/16/2025 02:21AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 01/16/2025 01:57AM

Users may have issues with:
- Opening or creating a design from the Home page
- Opening or creating a design from any app or website wherein Canva is embedded
- Inserting or editing a design item

Workaround for opening or creating a design from the Home page: Refresh the page.

We are currently investigating the issue and will keep you updated.

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