Outage in Canva
Ongoing Issues with PayPal Payments
Resolved MajorIncident Report
We’re aware of issues affecting PayPal payments, as well as publishing designs with premium elements — including for Canva Pro and Teams users subscribed via PayPal, even when no payment is required. Our team is actively working on a fix and will share updates as soon as possible. Thank you for your patience.
Components affected
Canva Design Downloads / SharingNeed to monitor Canva outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/25/2025 05:48PM
This issue is now resolved. Please refresh your design and try downloading it again.
INVESTIGATING
about 1 year ago - at 02/25/2025 04:42PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 year ago - at 02/25/2025 04:39PM
We’re aware of issues affecting PayPal payments, as well as publishing designs with premium elements — including for Canva Pro and Teams users subscribed via PayPal, even when no payment is required. Our team is actively working on a fix and will share updates as soon as possible. Thank you for your patience.
Latest Canva outages
Some users may encounter issues loading Canva. - 12 days ago
Media uploads failing for some users - 23 days ago
Download issues for designs with uploaded images - 2 months ago
Canva apps appears to be in black/grey background - 2 months ago
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