Outage in Canva
Users are unable to use Canva
Resolved MajorIncident Report
We’re aware of an issue where users are unable to access Canva and are encountering timeout errors when attempting to load the platform.
Our engineering team is actively investigating and working to resolve the issue as quickly as possible.
Components affected
Canva View Designs Canva Edit Designs Canva Image Uploads Canva Design Downloads / SharingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/21/2025 12:28PM
This incident has been resolved.
IDENTIFIED
10 months ago - at 06/21/2025 12:19PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 06/21/2025 11:36AM
We’re aware of an issue where users are unable to access Canva and are encountering timeout errors when attempting to load the platform.
Our engineering team is actively investigating and working to resolve the issue as quickly as possible.
source IsDown
Service outage affecting project loading
Reports started 21 minutes before official outage was reported
Users report inability to load projects and designs, experiencing 500 errors and connection issues. Key impact on homework and work tasks.
Latest Canva outages
Some users may experience issues accessing AI Voice - 6 days ago
Some users may encounter issues loading Canva. - 25 days ago
Media uploads failing for some users - about 1 month ago
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