Outage in Canva

Payment Errors

Resolved Major
September 10, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating reports of users experiencing errors when attempting to process payments. Our team is working to identify and resolve this issue. We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/10/2025 07:54AM

This incident is now resolved. Thank you for your patience and understanding.

INVESTIGATING about 1 month ago - at 09/10/2025 06:16AM

We are currently investigating reports of users experiencing errors when attempting to process payments. Our team is working to identify and resolve this issue. We will provide updates as more information becomes available.

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