Outage in Canva

Users are experiencing issues loading Canva

Resolved Major

November 18, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Users may be unable to load Canva.

Components affected

Canva iPad app Canva iOS app Canva Image Uploads Canva Android app Canva Design Downloads / Sharing Canva View Designs Canva Edit Designs

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/18/2025 02:56PM

This incident is now resolved. Thank you for your patience and understanding.

MONITORING 2 months ago - at 11/18/2025 02:48PM

We've implemented a fix and monitoring results.

MONITORING 2 months ago - at 11/18/2025 02:06PM

We've implemented a fix and monitoring results.

IDENTIFIED 2 months ago - at 11/18/2025 01:39PM

We are working with Cloudflare to fix the issue.

IDENTIFIED 2 months ago - at 11/18/2025 12:30PM

Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/

IDENTIFIED 2 months ago - at 11/18/2025 12:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 11/18/2025 12:04PM

Users may be unable to load Canva.

Latest Canva outages

Users may experience issues with Logging in/Signing up. - 13 days ago

Some users may experience an error upon accessing their Canva designs. - about 1 month ago

Canva is down due to Cloudflare outage - about 2 months ago

Users may experience issues with Canva Al features - about 2 months ago

Connect API - about 2 months ago

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