Carbonite status updated a few minutes ago
Carbonite is having a minor outage
Cloud Fax services may be experiencing service interruption
This chart shows the number of user-reported issues for Carbonite service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Carbonite is down. The map shows recent Carbonite outages from around the world.
Top locations, last 24h:
See what users report when Carbonite is down and how Carbonite outages affect them.
Eric - The main webpage at www.carbonite.com is working, but timeout occurs when attempting to open login page..
In the last 90 days, Carbonite had 43 incidents (12 major outages and 31 minor incidents) with a median duration of 6 hours 46 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Carbonite status history below. IsDown detects when Carbonite is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Core US is currently degraded. Teams are being assembled to investigate and provide resolution.
|
Jan 20, 2026 at 08:15 PM UTC
|
about 2 hours |
|
Core Fax Canada and North America are experiencing degradation in service. Backlogs exists. Teams...
|
Jan 13, 2026 at 10:33 PM UTC
|
about 3 hours |
|
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with som...
|
Jan 12, 2026 at 02:53 PM UTC
|
about 9 hours |
|
Some EMEA mailboxes in our Hosted Exchange environment are reporting mail search delays. Teams a...
|
Jan 09, 2026 at 04:05 PM UTC
|
3 days |
|
HEX is currently experiencing an issue with some mailboxes unable to connect to OWA or Outlook. T...
|
Jan 07, 2026 at 02:15 PM UTC
|
about 1 hour |
|
We have received alerts indicating intermittent loading issues with the Core US application. The ...
|
Jan 06, 2026 at 10:47 PM UTC
|
about 2 hours |
|
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with Aus...
|
Jan 06, 2026 at 04:04 PM UTC
|
6 days |
|
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing issues with the w...
|
Jan 05, 2026 at 04:31 PM UTC
|
2 days |
|
The following services are unavailable. Teams are currently assembled and working to resolve the ...
|
Jan 05, 2026 at 11:21 AM UTC
|
about 2 hours |
|
An issue has been identified with Providerlink application. The team has been assembled and are w...
|
Jan 02, 2026 at 03:05 PM UTC
|
about 12 hours |
Check upcoming Carbonite maintenance windows. 59 scheduled maintenances may affect Carbonite status.
Scheduled for January 21, 2026 at 04:30 PM EST · until 10:30 PM EST
Threat Intelligence (BrightCloud) will be undergoing database maintenance on 21 January 2026 from 21:30 to 22 January 2026 at 03:30 UTC. No service interruption is expected during this timeframe. In the unlikely event that you experience a connec...
Scheduled for January 21, 2026 at 06:00 PM EST · until 10:00 PM EST
Core Endpoint Backup Red-US Vault will be undergoing planned upgrade maintenance on 21 January 2026 from 23:00 to 22 January 2026 at 03:00 UTC. Service will be unavailable during this timeframe. Tracking Number: C2242853
Scheduled for January 22, 2026 at 11:00 PM EST · until 01:00 AM EST
Zix Customer Portal Interface - Customer Portal will be undergoing system maintenance on 23 January 2026 from 04:00 to 06:00 UTC. Service may experience periods of inaccessibility or degraded functionality during this timeframe. If you require i...
Check if any Carbonite component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| Carbonite Backup for Microsoft 365 | OK |
| Carbonite Endpoint | OK |
| Carbonite Recover | OK |
| Carbonite Server Backup | OK |
IsDown has monitored Carbonite continuously since March 2021, tracking this Backup & Disaster Recovery for 5 years. Over that time, we've documented 125 outages and incidents, averaging 2.2 per month.
We monitor Carbonite's official status page across 24 components organized into 4 groups. IsDown interprets Carbonite statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Carbonite is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Carbonite status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Carbonite's status page every few minutes, across all 24 components. We combine official status data with user reports to detect when Carbonite is down, often before the vendor announces it.
When Carbonite status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Carbonite official status page for major/minor outages or downtimes. A major outage is when Carbonite experiences a critical issue that severely affects one or more services/regions. A minor incident is when Carbonite experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Carbonite outage, we send you an alert and update your dashboard and status page.
Carbonite and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Carbonite status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Carbonite publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Carbonite and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Carbonite is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Carbonite health alongside all your other vendors in a single view.
Get notified when Carbonite is down. Filter by severity to skip noise.
Route Carbonite outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Carbonite service status with your team or customers on a branded page.
Looking for Carbonite outage alerts like Downdetector? IsDown monitors Carbonite's official status page for verified incident data, not just user reports. Know exactly when Carbonite is down, which components are affected, and when service health is restored. Here's why official Carbonite status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Carbonite status page monitoring. Know when Carbonite is down with real time incident details. | ||
| Monitor 5,420+ services including Carbonite in a single dashboard. | ||
| Instant Carbonite outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Carbonite official status plus user reports for early outage detection. | ||
| Maintenance feed for Carbonite | ||
| Granular alerts filtering by Carbonite components and regions. |
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Carbonite is down. You can check Carbonite status and incident details on the top of the page. IsDown continuously monitors Carbonite official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Carbonite seems to be having problems. You can check Carbonite status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Carbonite might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Carbonite official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Carbonite last outage was on January 20, 2026 with the title "Core US is currently degraded"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Carbonite and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Carbonite is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Carbonite's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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