Outage in Carbonite
Core EDR/MDR is experiencing an issue with workflows and alerts processing.
Resolved MinorIncident Report
Summary AI Generated
Carbonite's Core EDR/MDR service experienced an 11.2-hour disruption in which workflows failed to trigger and security alerts were not escalated to the SOC. This left environments without automated response actions and SOC visibility during the outage period. The issue was investigated and fully resolved by November 6, 2026, at 13:51 UTC.
Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/06/2026 01:51PM
Core EDR/MDR was experiencing an issue with workflows and alerts processing. The issue is now resolved. We appreciate your patience.
INVESTIGATING
2 days ago - at 11/06/2026 12:01PM
Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue.
Updates on this issue will be sent every 3 hours or if there are any significant updates, whichever comes first. We appreciate your patience.
INVESTIGATING
3 days ago - at 11/06/2026 06:24AM
Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue.
Next update on this issue will be sent at 12:00 UTC or if there are any significant updates, whichever comes first. We appreciate your patience.
INVESTIGATING
3 days ago - at 11/06/2026 04:24AM
Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue.
Updates on this issue will be sent every 2 hours or if there are any significant updates, whichever comes first.
We appreciate your patience.
INVESTIGATING
3 days ago - at 11/06/2026 02:44AM
Core EDR/MDR is experiencing an issue with workflows and alerts processing. Workflows will not be triggered, and alerts will not be escalated to the SOC until the update has been completed. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Latest Carbonite outages
Core US services were unavailable - 18 days ago
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