Outage in Carbonite
Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue
Resolved MinorIncident Report
Summary AI Generated
Carbonite's Core Content Management and SAP SuccessFactors Document Management Core services experienced a 2.7-hour incident that prevented customers from uploading new documents in the OCP Canada environment. Technical teams were engaged to investigate and resolve the issue. The incident was fully resolved with no further action required from customers.
We are currently experiencing an issue that may prevent customers from uploading new documents in OCP Canada. The appropriate technical teams have been engaged and are actively investigating the issue with priority.
We apologize for any inconvenience and will provide further updates as the investigation progresses.
Reference: IM4031673
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/05/2026 12:47PM
Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue that may have prevented customers from uploading new documents in OCP Canada. The issue is now resolved. We appreciate your patience.
Tracking Number: IM4031673
INVESTIGATING
3 days ago - at 11/05/2026 12:07PM
Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4031673
INVESTIGATING
3 days ago - at 11/05/2026 11:07AM
Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4031673
INVESTIGATING
3 days ago - at 11/05/2026 10:07AM
We are currently experiencing an issue that may prevent customers from uploading new documents in OCP Canada. The appropriate technical teams have been engaged and are actively investigating the issue with priority.
We apologize for any inconvenience and will provide further updates as the investigation progresses.
Reference: IM4031673
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