Outage in Carbonite

Unexpected outage - Red-APAC

Resolved Major
February 08, 2023 - Started almost 2 years ago - Lasted about 23 hours
Official incident page

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Outage Details

The Red-APAC vault is currently offline due to an outage in the Azure SEA datacenters. Updates on the Azure outage can be located here: https://azure.status.microsoft/en-us/status Your dashboard is inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Components affected
Carbonite Endpoint Red-APAC Vault
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/09/2023 03:53PM

Microsoft has resolved the data center issue in the SEA region.

IDENTIFIED almost 2 years ago - at 02/08/2023 05:27PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 02/08/2023 05:26PM

The Red-APAC vault is currently offline due to an outage in the Azure SEA datacenters.

Updates on the Azure outage can be located here: https://azure.status.microsoft/en-us/status

Your dashboard is inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

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