Outage in Carbonite
Core EDR/MDR experienced a service degradation
Minor
April 23, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
Core EDR/MDR experienced a service degradation. Alerts in the portal may not have loaded as expected in the US Data Center. The issue has been identified, and service is now restored. Teams are currently validating and monitoring the service. We appreciate your patience.
Tracking Number: 5275019
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Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 04/24/2026 03:13PM
Core EDR/MDR experienced a service degradation. Alerts in the portal may not have loaded as expected in the US Data Center. The issue has been identified, and service is now restored. Teams continue to monitor the service. The next update will be posted in 2 hours, or if there are significant updates, whichever comes first.
We appreciate your patience.
Tracking Number: 5275019
MONITORING
about 22 hours ago - at 04/23/2026 07:45PM
Core EDR/MDR experienced a service degradation. Alerts in the portal may not have loaded as expected in the US Data Center. The issue has been identified, and service is now restored. Teams continue to monitor the service. The next update will be posted in 16 hours (24 April 2026, at 12:00 UTC), or if there are significant updates, whichever comes first.
We appreciate your patience.
Tracking Number: 5275019
MONITORING
about 23 hours ago - at 04/23/2026 06:44PM
Core EDR/MDR experienced a service degradation. Alerts in the portal may not have loaded as expected in the US Data Center. The issue has been identified, and service is now restored. Teams continue to monitor the service. We appreciate your patience.
Tracking Number: 5275019
MONITORING
1 day ago - at 04/23/2026 03:52PM
Core EDR/MDR experienced a service degradation. Alerts in the portal may not have loaded as expected in the US Data Center. The issue has been identified, and service is now restored. Teams are currently validating and monitoring the service. We appreciate your patience.
Tracking Number: 5275019
Latest Carbonite outages
Core Europe applications are currently unavailable - 22 days ago
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