Outage in CardConnect
CardPointe Funding Delay 10-26-2023
Resolved MajorIncident Report
Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches created on 10/25/2023. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.
Components affected
CardConnect CardPointe GatewayNeed to monitor CardConnect outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/27/2023 03:01AM
This incident has been resolved.
MONITORING
about 2 years ago - at 10/26/2023 03:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 years ago - at 10/26/2023 01:14PM
Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches created on 10/25/2023. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.
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