Outage in CardConnect
CardPointe Retail Terminal Service Disruption
Resolved MinorIncident Report
Summary AI Generated
CardConnect experienced a service disruption affecting CardPointe Retail Terminal operations that impacted business transactions for 3.7 hours. The issue was identified and a fix was implemented, followed by monitoring to ensure stability. The incident was fully resolved with normal terminal functionality restored.
We are investigating a CardPointe Retail Terminal disruption which may be impacting your
business. We are currently working to resolve this issue.
Components affected
CardConnect CardPointe TerminalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/26/2026 11:21PM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/26/2026 07:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 02/26/2026 07:48PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 02/26/2026 07:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 02/26/2026 07:43PM
We are investigating a CardPointe Retail Terminal disruption which may be impacting your
business. We are currently working to resolve this issue.
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