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Outage in CardConnect

Cardpointe Integrated Terminal Disruption

Resolved Minor
March 02, 2026 - Started 23 days ago - Lasted about 18 hours
Official incident page

Incident Report

Summary AI Generated

CardConnect experienced a service disruption affecting CardPointe Integrated Terminals and the Bolt component for 18 hours. The incident impacted business operations as terminals lost connectivity, though most devices were able to reconnect automatically. The issue was resolved after implementing a fix, with manual power cycling required for devices that couldn't reconnect on their own.

We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
Components affected
CardConnect Bolt

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 03/03/2026 03:00PM

This incident has been resolved.

MONITORING 23 days ago - at 03/02/2026 09:57PM

A fix has been implemented, we are monitoring the results. If your device is unable to reconnect, please power cycle the device to restore connectivity.

IDENTIFIED 23 days ago - at 03/02/2026 09:04PM

We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.

Latest CardConnect outages

CardPointe Reporting Delays - about 1 month ago
Test Incident - about 1 month ago

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