Outage in CardConnect

Cardpointe Integrated Terminal Disruption

Resolved Minor
July 02, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

The issue has been identified and we are implementing a fix. Merchants may be required to restart their device to re-connect to the CIT service.
Components affected
CardConnect Bolt
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/02/2025 08:59PM

This incident has been resolved.

MONITORING 2 days ago - at 07/02/2025 07:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 07/02/2025 07:07PM

The issue has been identified and we are implementing a fix.
Merchants may be required to restart their device to re-connect to the CIT service.

INVESTIGATING 2 days ago - at 07/02/2025 07:05PM

The issue has been identified and we are implementing a fix.
Merchants may be required to restart their device to re-connect to the CIT service.

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