CardConnect experienced a funding delay affecting merchant batches settled between 05/22-05/25, impacting the First Data North and First Data RapidConnect components. Transaction processing remained unaffected throughout the incident. The issue was resolved after 27 hours with a fix implemented and all merchant funding completed by the following morning.
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This incident has been resolved.
A fix has been implemented and we are monitoring results. All merchant funding should complete by tomorrow morning.
Please be advised, we have identified a funding delay which may affect batches settled between 05/22-05/25. This issue is currently under review.
Please note, this has no impact on the ability to process transactions.
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