Outage in CartonCloud

Customer Role users failing to Generate Consignments from Sale Orders

Resolved Minor
February 27, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue where Consignments are not automatically Generating from Sale Orders when created by Customer Role users. We are investigating and will provide further updates through this banner.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/27/2025 03:27AM

This incident has been resolved.

MONITORING 3 months ago - at 02/27/2025 02:41AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/27/2025 01:42AM

The Consignment Generation issue has been identified and we are working toward a fix.

INVESTIGATING 3 months ago - at 02/27/2025 01:33AM

We are aware of an issue where Consignments are not automatically Generating from Sale Orders when created by Customer Role users. We are investigating and will provide further updates through this banner.

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