Outage in CartonCloud

Automatic Invoice Generation Issue

Resolved Minor
May 30, 2025 - Started about 1 month ago - Lasted about 13 hours
Official incident page

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Outage Details

We're currently investigating an issue with automatically generated invoices which ran overnight. We will reach out to impacted tenants once the investigation has been finalised and provide further updates.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/30/2025 01:01PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 05/30/2025 04:46AM

We have identified the issue and notified impacted tenants. We are currently implementing a fix and will provide a further update once resolved.

INVESTIGATING about 1 month ago - at 05/30/2025 12:27AM

We're currently investigating an issue with automatically generated invoices which ran overnight. We will reach out to impacted tenants once the investigation has been finalised and provide further updates.

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