Outage in Caseware Cloud
Data Analytics Platform, Partial Outage, Transaction imports are currently unavailable in US Production.
Resolved MajorIncident Report
We are currently experiencing a partial service disruption with the Data Analytics Platform in US Prod. Transaction imports are currently unavailable. Our team is actively working with our external service provider to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/20/2025 10:50PM
Caseware transaction imports for Data Analytics Platform monitoring have resumed successfully - Incident Resolved.
We apologize for any inconvenience. General Ledger & Subledger imports are down in US Prod
MONITORING
8 months ago - at 09/20/2025 10:44PM
Caseware transaction imports for the Data Analytics Platform have resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
IDENTIFIED
8 months ago - at 09/20/2025 10:25PM
The source of the partial service disruption with transaction imports for the Data Analytics Platform has been identified and we are working towards a potential solution.
INVESTIGATING
8 months ago - at 09/20/2025 09:42PM
We are currently experiencing a partial service disruption with the Data Analytics Platform in US Prod. Transaction imports are currently unavailable. Our team is actively working with our external service provider to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience.
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