Outage in Caseware Cloud
Cloud-based Engagement Solutions, Degraded Performance, United States
Resolved MinorIncident Report
We are experiencing a Degraded Performance of the Risk Library for our Cloud-based Engagement Solutions affecting some products in the United States region(s).
Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/16/2025 04:14PM
Incident Resolved.
We apologize for any inconvenience.
MONITORING
8 months ago - at 09/16/2025 04:05PM
Risk Library for Cloud-based Engagement Solutions in the United States region(s) has resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
IDENTIFIED
8 months ago - at 09/16/2025 03:58PM
The source of the Degraded Performance of the Risk Library for our Cloud-based Engagement Solutions affecting some products in the United States region(s), has been identified and we have found a potential solution.
We apologize for any inconvenience.
INVESTIGATING
8 months ago - at 09/16/2025 03:49PM
We are experiencing a Degraded Performance of the Risk Library for our Cloud-based Engagement Solutions affecting some products in the United States region(s).
Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
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