Outage in Caseware Cloud
Data Analytics Platform, Partial Outage, General Ledger & Subledger imports are down in US Prod
Resolved MajorIncident Report
We are currently experiencing a partial service disruption with General Ledger & Subledger imports for Data Analytics Platform in US Prod. Our team is actively working with our external service provider to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/16/2025 12:00AM
Caseware General Ledger & Subledger imports for Data Analytics Platform monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience. General Ledger & Subledger imports are down in US Prod
MONITORING
8 months ago - at 09/15/2025 11:42PM
Caseware General Ledger & Subledger imports for Data Analytics Platform has resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
IDENTIFIED
8 months ago - at 09/15/2025 11:18PM
The source of the partial service disruption with General Ledger & Subledger imports for Data Analytics Platform has been identified and we are working towards a potential solution.
INVESTIGATING
8 months ago - at 09/15/2025 11:04PM
We are currently experiencing a partial service disruption with General Ledger & Subledger imports for Data Analytics Platform in US Prod. Our team is actively working with our external service provider to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience.
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