Outage in Caseware Cloud

Caseware Cloud Service, Partial Outage for Europe users

Resolved Major

January 28, 2026 - Started 18 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing a Partial Outage of our Caseware Cloud Service in the Europe region(s). Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.

Components affected

Caseware Cloud Service

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Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 01/28/2026 12:32PM

Caseware Cloud Service monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.

MONITORING 18 days ago - at 01/28/2026 12:16PM

Caseware Cloud Service has resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.

IDENTIFIED 18 days ago - at 01/28/2026 12:08PM

The source of the Caseware Cloud Service Partial Outage has been identified and we have found a potential solution.

INVESTIGATING 18 days ago - at 01/28/2026 11:40AM

We are experiencing a Partial Outage of our Caseware Cloud Service in the Europe region(s). Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.

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