Outage in Caseware Cloud

Caseware Cloud Service, Cloud-based Engagement Solutions, Degraded Performance for United Kingdom, Europe users

Resolved Minor

February 23, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing a Degraded Performance of our Caseware Cloud Service, Cloud-based Engagement Solutions in the United Kingdom, Europe regions. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.

Components affected

Caseware Cloud Cloud-based Engagement Solutions Caseware Cloud Service

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/23/2026 02:26PM

Caseware Cloud Service, Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.

MONITORING about 2 months ago - at 02/23/2026 02:06PM

Caseware Cloud Service, Cloud-based Engagement Solutions has resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.

INVESTIGATING about 2 months ago - at 02/23/2026 01:18PM

We are experiencing a Degraded Performance of our Caseware Cloud Service, Cloud-based Engagement Solutions in the United Kingdom, Europe regions. Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.

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