Outage in Central 1
Alert! - INC152976 - TeamSite 8.0 Unavailable
Resolved Minor
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Outage Details
Please be advised that TeamSite 8.0 (used for MemberDirect and F2 Online Banking Content updates) was unavailable between 1:30-45pm PT (4:30-45pm ET)
Incident has been resolved and there was no impact to production.
TeamSite users may need to navigate to their home folder when accessing TeamSite again. This can be done by selecting default -> main -> creditUnions -> province -> ClientName -> WORKAREA -> preview.
In resolving the incident, the non-production environments are being rebooted including preview environment.
We will provide an update by or before 3 p.m. PT / 6 p.m. ET.
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Components affected
Central 1 TeamSite Content Management (CMS) Central 1 Critical/High Priority Incident AlertLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/04/2023 12:02AM
TeamSite 8.0 preview environment has been restored, you may now generate your changes.
MONITORING
over 2 years ago - at 02/03/2023 11:00PM
TeamSite 8.0 preview environment is still unavailable.
We will provide an update by or before 4 p.m. PT / 7 p.m. ET.
MONITORING
over 2 years ago - at 02/03/2023 09:51PM
Please be advised that TeamSite 8.0 (used for MemberDirect and F2 Online Banking Content updates) was unavailable between 1:30-45pm PT (4:30-45pm ET)
Incident has been resolved and there was no impact to production.
TeamSite users may need to navigate to their home folder when accessing TeamSite again. This can be done by selecting default -> main -> creditUnions -> province -> ClientName -> WORKAREA -> preview.
In resolving the incident, the non-production environments are being rebooted including preview environment.
We will provide an update by or before 3 p.m. PT / 6 p.m. ET.
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
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