Outage in Central 1

Alert! - INC153308 - Interac Mobile CSP Tool Outage

Resolved Minor
February 15, 2023 - Started almost 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

Please be advised, there is currently an outage with the Interac CSP tool.  All clients with CSP access will be unable to access the tool during this time.  Central 1 and Interac technical teams have been engaged. We will provide an update by 5pm PT / 8pm ET.  Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Components affected
Central 1 INTERAC® Mobile Pay

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/16/2023 12:53AM

Access to the CSP tool has remained stable.

MONITORING almost 3 years ago - at 02/15/2023 10:41PM

This incident has been resolved, Interac and Central 1 resources have restored the CSP connection. Your staff may now access the CSP Portal. We will continue to monitor the connection throughout the day.

INVESTIGATING almost 3 years ago - at 02/15/2023 07:16PM

Please be advised, there is currently an outage with the Interac CSP tool. 

All clients with CSP access will be unable to access the tool during this time. 

Central 1 and Interac technical teams have been engaged. We will provide an update by 5pm PT / 8pm ET. 

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

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