Outage in Central 1

Resolved - INC157454 - Please do not use todays Banking reports and Files

Resolved Minor
April 20, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Please do not use the AIBC (AIOC), AIBU (AIOU), DAIL (CDJ) banking reports, or the PREC & OREC files created today April 20, 2023. Central 1’s technical team will be deleting the banking files and reports from your FTP folder that were created today. We will be recreating the reports and files with the correct data. An update will be provided at 8 a.m. PT (11 a.m. ET.) or sooner if the reports and files have been recreated. Central 1 - Support@central1.com - 1.888.889.7878, press 1
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/20/2023 05:28PM

All the banking reports including the PREC\OREC files are now in your organization's FTP folder.

CAS online is also available.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED almost 2 years ago - at 04/20/2023 03:37PM

We continue to work on restoring the banking files and reports.

Another update will be provided by 10 a.m. PT (1 p.m. ET).

IDENTIFIED almost 2 years ago - at 04/20/2023 02:50PM

Please do not use the AIBC (AIOC), AIBU (AIOU), DAIL (CDJ) banking reports, or the PREC & OREC files created today April 20, 2023.

Central 1’s technical team will be deleting the banking files and reports from your FTP folder that were created today.

We will be recreating the reports and files with the correct data.

An update will be provided at 8 a.m. PT (11 a.m. ET.) or sooner if the reports and files have been recreated.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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