Outage in Central 1

Resolved - INC194303 - OLT Application Unavailable

Resolved Minor
January 27, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

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Outage Details

The bill payment Online Tracing (OLT) application is currently unavailable, users are encountering the error message “Service Temporarily Unavailable” when attempting to access the application. Central 1’s technical staff is investigating. An update will be sent out at 8 a.m. PT (11:00 am ET), or sooner if OLT becomes available Central 1 - Support@central1.com - 1.888.889.7878, press 1.
Components affected
Central 1 Bill Payments
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 01/27/2025 02:15PM

The OLT application is now available.

Please contact Client Support if you encounter any further issues with OLT.

Central 1 - Support@central1.com - 1.888.889.7878, press 1.

IDENTIFIED 9 days ago - at 01/27/2025 01:44PM

The bill payment Online Tracing (OLT) application is currently unavailable, users are encountering the error message “Service Temporarily Unavailable” when attempting to access the application.

Central 1’s technical staff is investigating.

An update will be sent out at 8 a.m. PT (11:00 am ET), or sooner if OLT becomes available

Central 1 - Support@central1.com - 1.888.889.7878, press 1.

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