Outage in Central 1

INC197784 - Cannot Add Additional Email Addresses in PS AFT Originator Information Screen

Resolved Minor
March 21, 2025 - Started about 2 months ago - Lasted 3 days
Official incident page

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Outage Details

Central 1 is aware that clients are unable to add additional email addresses to the Originator Information screen in PS AFT. The incident has been identified, and our teams are fully engaged in resolving the issue. We understand the impact this may have on your experience and are working diligently to rectify the situation. Thank you for your understanding and support during this incident. We will provide the next update by Monday, March 24, at 9 am PT (12 pm ET) Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/24/2025 04:16PM

The incident has been resolved. Users are now able to successfully add additional email addresses to the Originator Information screen in PS AFT.

We apologize for the inconvenience the recent disruption may have caused.


Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED about 2 months ago - at 03/21/2025 02:22PM

Central 1 is aware that clients are unable to add additional email addresses to the Originator Information screen in PS AFT. The incident has been identified, and our teams are fully engaged in resolving the issue. We understand the impact this may have on your experience and are working diligently to rectify the situation.

Thank you for your understanding and support during this incident. We will provide the next update by Monday, March 24, at 9 am PT (12 pm ET)


Central 1 - Support@central1.com - 1.888.889.7878, press 1

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