Outage in Central 1

INC197972: MDB and CAS intermittent login issues

Resolved Minor
March 24, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

Currently credit union employee’s and members may experience intermittent errors when trying to log into Forge/MemberDirect Commercial or CAS Online accounts. Trying to login multiple times has worked as the error is intermittent. Our teams are actively working to resolve the situation as quickly as possible. Thank you for your patience and understanding. Client Support Services T 888 889 7878 Option 1 support@central1.com
Components affected
Central 1 INTERAC e-Transfers® (EMT) Central 1 Bill Payments
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/24/2025 06:04PM

The intermittent incident has been resolved following an emergency server restart on two of our devices. If you encounter any further issues, please don't hesitate to contact Support.

Client Support Services T 888 889 7878 Option 1 support@central1.com

INVESTIGATING about 1 month ago - at 03/24/2025 05:22PM

Currently credit union employee’s and members may experience intermittent errors when trying to log into Forge/MemberDirect Commercial or CAS Online accounts. Trying to login multiple times has worked as the error is intermittent.

Our teams are actively working to resolve the situation as quickly as possible. Thank you for your patience and understanding.

Client Support Services T 888 889 7878 Option 1 support@central1.com

Latest Central 1 outages

Resolved - INC199724 – FX Notes Plus not available - 5 days ago
INC199059 – FX Drafts Settlement Delay - April 10 - 14 days ago
Alert! INC199059 – FX Drafts Settlement Report Delay - 17 days ago
INC198955 - Interac e-Transfer OAS system unavailable - 19 days ago
INC198834 - Clearing Transaction Posting and Report Issue - 20 days ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3966 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook