Outage in Central 1

INC198028 - Forge Public Website Forms Error

Resolved Minor
March 25, 2025 - Started 30 days ago - Lasted 1 day
Official incident page

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Outage Details

Please be advised that we are currently experiencing technical issues with Public Website Form submissions. At this time members submitting forms on the Public Website may see "An unexpected error occurred, we apologize for inconvenience. Please try again later". Technical teams are investigating. We will provide an update by or before 5:00pm PT (8:00pm ET). Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Components affected
Central 1 Critical/High Priority Incident Alert Central 1 INTERAC e-Transfers® (EMT)
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/26/2025 11:26PM

The workaround has resolved the issue. Forms on the public website are now being delivered.
If you encounter any further issues, please don't hesitate to contact Support.
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING 29 days ago - at 03/26/2025 10:00PM

Please be advised that the technical team has found the root cause of the issue and is attempting a workaround.

We will provide an update by or before 5:00pm PT (8:00pm ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING 29 days ago - at 03/26/2025 07:41PM

Technical teams continue to investigate. Next update at 3:00pm PT (6:00pm ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING 30 days ago - at 03/25/2025 11:57PM

The technical teams continue to investigate the incident.

We will provide an update by or before 9:30am PT (12:30pm ET) March 26th.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING 30 days ago - at 03/25/2025 08:17PM

Please be advised that we are currently experiencing technical issues with Public Website Form submissions. At this time members submitting forms on the Public Website may see "An unexpected error occurred, we apologize for inconvenience. Please try again later".
Technical teams are investigating.

We will provide an update by or before 5:00pm PT (8:00pm ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

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