Outage in Central 1

INC198028 - Forge Public Website Forms Error

Resolved Minor

March 25, 2025 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

Please be advised that we are currently experiencing technical issues with Public Website Form submissions. At this time members submitting forms on the Public Website may see "An unexpected error occurred, we apologize for inconvenience. Please try again later". Technical teams are investigating. We will provide an update by or before 5:00pm PT (8:00pm ET). Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Components affected

Central 1 Critical/High Priority Incident Alert Central 1 INTERAC e-Transfers® (EMT)

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/26/2025 11:26PM

The workaround has resolved the issue. Forms on the public website are now being delivered.
If you encounter any further issues, please don't hesitate to contact Support.
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING about 1 year ago - at 03/26/2025 10:00PM

Please be advised that the technical team has found the root cause of the issue and is attempting a workaround.

We will provide an update by or before 5:00pm PT (8:00pm ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING about 1 year ago - at 03/26/2025 07:41PM

Technical teams continue to investigate. Next update at 3:00pm PT (6:00pm ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING about 1 year ago - at 03/25/2025 11:57PM

The technical teams continue to investigate the incident.

We will provide an update by or before 9:30am PT (12:30pm ET) March 26th.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING about 1 year ago - at 03/25/2025 08:17PM

Please be advised that we are currently experiencing technical issues with Public Website Form submissions. At this time members submitting forms on the Public Website may see "An unexpected error occurred, we apologize for inconvenience. Please try again later".
Technical teams are investigating.

We will provide an update by or before 5:00pm PT (8:00pm ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Latest Central 1 outages

INC220625 - BNC missed sending an AFT file in the morning exchange - 2 days ago

INC220447 - Issue Impacting Wires - 7 days ago

INC220280 - Incoming/outgoing wires not processing - 9 days ago

INC220235 - PaymentStream Direct not accessible - 10 days ago

INC220098 : International Transfer Service Interruption - 13 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook