Outage in Central 1

INC203171 - CAS online missing settlement transactions

Resolved Minor
June 16, 2025 - Started about 15 hours ago - Lasted about 4 hours
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

Central 1’s technical team continues investigating the missing settlement value dated June 16th that is not posted to your Central 1 current account. The items appear in your current account as unsettled debits and credits An update for this incident will be posted at 12 p.m. PT (3 pm ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Wire Transfers Central 1 Bill Payments
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 06/16/2025 09:49PM

Central 1 successfully deployed a fix to production at 1:15 p.m. PT (4:15 p.m. ET) resolving the incident.

IDENTIFIED about 13 hours ago - at 06/16/2025 07:15PM

Central 1’s technical team is implementing an emergency fix (CHG160705) at 6 p.m. PT (9 p.m. ET). After the fix has been implemented, the unsettled debits and credits will be posted to your organization's current account at Central 1.

An update for this incident will be posted on June 17th at 7 a.m. PT (10 a.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED about 15 hours ago - at 06/16/2025 05:41PM

Central 1’s technical team continues investigating the missing settlement value dated June 16th that is not posted to your Central 1 current account. The items appear in your current account as unsettled debits and credits

An update for this incident will be posted at 12 p.m. PT (3 pm ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Latest Central 1 outages

INC202834 - Missing AS (AFT) Settlement for June 9 ON03 File - 6 days ago
Resolved - INC202531 - Missing May 31 Everlink POS and SCD Settlement - 12 days ago
INC201774 – Issue with “Accept” Function for Incoming Wires in PaymentStream Direct (PSD) - 24 days ago
INC201689 – PaymentStream Direct wires errors - 26 days ago
INC201163 – Some Corporate Remote Deposit Capture (cRDC) Clients receiving error on deposits - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook