Outage in Central 1
INC206722 -- Online banking down
Resolved MajorIncident Report
Please be advised there is an issue when attempting to access online banking. Members may see a “No connection to host (ucs-prod.central1.cc:4000)” error message. Members should still be able to access online banking via biometric login on the App as a temporary workaround. Investigation is ongoing with priority. The next update will be made at 7:30 am P.T. / 10:30 am E.T. or earlier.
Components affected
Central 1 INTERAC e-Transfers® (EMT)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/03/2025 03:10PM
No further issues with online banking since the fix was applied at 7:20 am PT, resolving incident.
MONITORING
9 months ago - at 08/03/2025 02:33PM
A fix has been applied and online banking should now be accessible for all platforms. We will continue to monitor the connection before fully resolving the issue. Thank you.
INVESTIGATING
9 months ago - at 08/03/2025 01:56PM
Please be advised there is an issue when attempting to access online banking. Members may see a “No connection to host (ucs-prod.central1.cc:4000)” error message. Members should still be able to access online banking via biometric login on the App as a temporary workaround. Investigation is ongoing with priority. The next update will be made at 7:30 am P.T. / 10:30 am E.T. or earlier.
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