Outage in Central 1

INC207736 - Service Disruption – International Transfers

Resolved Minor
August 22, 2025 - Started 9 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption affecting International Transfers. Members attempting to use this service may encounter the following message: "This service is not available right now. Please try again later or contact your branch for details." Our teams are actively investigating the issue to identify the root cause and assess the impact. We are working diligently to restore service as quickly as possible. An update will be provided by 2:00 p.m. PT (5:00 p.m. ET) or sooner if the issue is resolved. DigitalBanking_Support@Central1.com 1.888.889.7878, option 2
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 08/23/2025 01:17AM

This incident has been resolved. We apologize for any inconvenience this may have caused for members.

DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

INVESTIGATING 9 days ago - at 08/22/2025 08:51PM

Our technical team is conducting a thorough analysis to determine the root cause of the incident.
An update will be provided by 5:00 p.m. PT (8:00 p.m. ET) or sooner if the issue is resolved.

DigitalBanking_Support@Central1.com 1.888.889.7878, option 2

INVESTIGATING 9 days ago - at 08/22/2025 06:03PM

We are currently experiencing a service disruption affecting International Transfers.

Members attempting to use this service may encounter the following message:

"This service is not available right now. Please try again later or contact your branch for details."

Our teams are actively investigating the issue to identify the root cause and assess the impact. We are working diligently to restore service as quickly as possible.

An update will be provided by 2:00 p.m. PT (5:00 p.m. ET) or sooner if the issue is resolved.

DigitalBanking_Support@Central1.com 1.888.889.7878, option 2

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