Outage in Central 1
Update: INC207675 - LBC Duplicate AFT Items sent August 20th
Resolved Minor
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Outage Details
Laurentian Bank (LBC) confirmed that they were unable to send error corrections for the duplicate AFT transactions issued in error on August 20. Instead, they sent a credit file to offset the duplicate debits.
If none of these duplicate debits have been returned on your end, no further action will be required. If any duplicate debits have been returned, Central 1 will contact you directly to arrange settlement, as this would result in an outstanding credit.
Central 1 - PaymentStream_Support@central1.com - 1.888.889.7878, option 1
Components affected
Central 1 Bill PaymentsLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/27/2025 01:01PM
Laurentian Bank (LBC) confirmed that they were unable to send error corrections for the duplicate AFT transactions issued in error on August 20. Instead, they sent a credit file to offset the duplicate debits on Friday, August 22, 2025.
If none of these duplicate debits have been returned on your end, no further action will be required. If any duplicate debits have been returned, Central 1 will contact you directly to arrange settlement, as this would result in an outstanding credit.
Central 1 - PaymentStream_Support@central1.com - 1.888.889.7878, option 1
MONITORING
9 days ago - at 08/22/2025 06:43PM
Laurentian Bank (LBC) confirmed that they were unable to send error corrections for the duplicate AFT transactions issued in error on August 20. Instead, they sent a credit file to offset the duplicate debits.
If none of these duplicate debits have been returned on your end, no further action will be required. If any duplicate debits have been returned, Central 1 will contact you directly to arrange settlement, as this would result in an outstanding credit.
Central 1 - PaymentStream_Support@central1.com - 1.888.889.7878, option 1
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