Outage in Central 1

INC208255 - FX Drafts Access Issue on Chrome

Resolved Minor
September 03, 2025 - Started 2 days ago - Lasted about 18 hours
Official incident page

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Outage Details

Some users of FX Drafts have reported receiving error messages when attempting to access FX Drafts via Chrome. Central 1 has reached out to Convera to report the matter and to request support. As soon as we have an update from them, we will share the information. In the meantime, we are aware of users successfully accessing the application when using Firefox or Edge. We will provide an update by tomorrow, September 4, at 7:30 am PT (10:30 am ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/04/2025 02:37PM

Convera has reported that the FX Drafts access issue via the Chrome browser has been resolved.

If you continue to have FX Drafts access problems using Chrome, please contact Central 1 Support.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

INVESTIGATING 2 days ago - at 09/03/2025 08:56PM

Some users of FX Drafts have reported receiving error messages when attempting to access FX Drafts via Chrome. Central 1 has reached out to Convera to report the matter and to request support. As soon as we have an update from them, we will share the information.

In the meantime, we are aware of users successfully accessing the application when using Firefox or Edge.

We will provide an update by tomorrow, September 4, at 7:30 am PT (10:30 am ET).


Central 1 - Support@central1.com - 1.888.889.7878, press 1

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