Outage in Central 1

Update - INC208843 - outgoing\incoming wires incident

Minor
September 15, 2025 - Started about 4 hours ago
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

Central 1 is currently not able to send CAD and USD wires. Incoming wires are processing normally. Wires can still be created and reviewed in PS-Wires. Central 1 and Fiserv are actively working to restore full service and will provide an update by 7 a.m. PT (10 a.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 09/15/2025 03:04PM

All inbound and outbound wires are now processing via the SWIFT gateway.

FiServ is in the process of completing an assessment for some of the wires in the EPP application submitted over the weekend.

An update will be provided after the assessment, no later than 10 a.m. PT (1 p.m. ET)

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED about 2 hours ago - at 09/15/2025 02:03PM

Central 1 is now able to receive all wires (CAD, USD, FX) via the SWIFT gateway.

The connection issue to the SWIFT gateway for outgoing wires continues to be an issue; however, the technical reason has been identified.

Wires can still be created, approved, and reviewed in PS-Wires; however, they are being queued for processing until Fiserv completes a fix.

Central 1 and Fiserv are actively working to restore full service and will provide an update by 8 a.m. PT (11 a.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED about 3 hours ago - at 09/15/2025 01:37PM

Central 1 is currently not able to process outgoing wires or connect to the SWIFT gateway. Incoming CAD wires are processing normally. Foreign Exchange incoming wires, including USD, are experiencing a delay due to the SWIFT gateway connection outage.

Wires can still be created, approved, and reviewed in PS-Wires; however, they are being queued for processing until Fiserv completes a fix. Central 1 and Fiserv are actively working to restore full service and will provide an update by 8 a.m. PT (11 a.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED about 4 hours ago - at 09/15/2025 12:46PM

Central 1 is currently not able to send CAD and USD wires. Incoming wires are processing normally. Wires can still be created and reviewed in PS-Wires.

Central 1 and Fiserv are actively working to restore full service and will provide an update by 7 a.m. PT (10 a.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook