Outage in Central 1

Resolved - INC208913 - BNS Bank missed the morning AFT exchange

Resolved Minor
September 16, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Central 1 has been advised by Payments Canada that BNS is experiencing internal AFT system issues and was unable to send AFT files in this morning's exchange. The estimated time of recovery is unknown. Missed files will be sent in the first AFT exchange window following the resolution of their system issues. We will provide further information as soon as we receive it from Payments Canada. Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/16/2025 02:54PM

Payments Canada has advised Central 1 that BNS has successfully sent the inbound AFT files for the Afternoon Exchange.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED about 2 months ago - at 09/16/2025 01:07PM

Central 1 has been advised by Payments Canada that BNS is experiencing internal AFT system issues and was unable to send AFT files in this morning's exchange. The estimated time of recovery is unknown.

Missed files will be sent in the first AFT exchange window following the resolution of their system issues.

We will provide further information as soon as we receive it from Payments Canada.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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