Outage in Central 1
INC208957 - Intercept and EPM Service Disruption
Minor
September 16, 2025 - Started about 3 hours ago
Official incident page
Official incident page
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Outage Details
We are currently experiencing a service disruption affecting Intercept and EPM Services.
Our teams have found root cause and are we are working diligently to restore service as quickly as possible.
An update will be provided by 4:00 p.m. PT (7:00 p.m. ET) or sooner if the issue is resolved.
DigitalBanking_Support@Central1.com 1.888.889.7878, option 2
Components affected
Central 1 INTERAC e-Transfers® (EMT)Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 hours ago - at 09/16/2025 09:21PM
The issue has been identified
INVESTIGATING
about 3 hours ago - at 09/16/2025 09:21PM
We are currently experiencing a service disruption affecting Intercept and EPM Services.
Our teams have found root cause and are we are working diligently to restore service as quickly as possible.
An update will be provided by 4:00 p.m. PT (7:00 p.m. ET) or sooner if the issue is resolved.
DigitalBanking_Support@Central1.com 1.888.889.7878, option 2
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