Outage in Central 1

Resolved - INC210014 - Central 1 is unable to receive or send wires

Resolved Minor

October 06, 2025 - Started 6 months ago - Lasted 38 minutes
Official incident page

Incident Report

Central 1 is currently not able to process outgoing or incoming wires via the SWIFT gateway. Wires can still be created, approved, and reviewed in PSD-Wires; however, they are being queued for processing until this incident is resolved. Our technical resources are actively working with Fiserv to restore full service. We will provide an update by 7 a.m. PT (10 a.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1

Components affected

Central 1 Wire Transfers Central 1 Bill Payments

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/06/2025 01:16PM

Inbound and outbound wires are now processing after the SWIFT gateway was restarted.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

INVESTIGATING 6 months ago - at 10/06/2025 12:59PM

Central 1 is currently not able to process outgoing or incoming wires via the SWIFT gateway.

Wires can still be created, approved, and reviewed in PSD-Wires; however, they are being queued for processing until this incident is resolved.

Our technical resources are actively working with Fiserv to restore full service. We will provide an update by 7 a.m. PT (10 a.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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RESOLVED: INC219484 – Wires Processing Latency - 10 days ago

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