Outage in Central 1

INC210429 - October 14 OLT Settlement for BC credit unions not processed

Resolved Minor
October 15, 2025 - Started about 9 hours ago - Lasted about 5 hours
Official incident page

Incident Report

*** This message is intended for BC credit unions *** Please be advised that the October 14 OLT settlements, representing closed bill payment traces, for BC credit unions were not processed. We are investigating and an update will be provided by 3 p.m. PT (6 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments
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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 10/15/2025 08:42PM

The outstanding October 14 OLT settlements, for BC credit unions, have now been posted with an effective date of October 14.

INVESTIGATING about 9 hours ago - at 10/15/2025 04:01PM

*** This message is intended for BC credit unions ***

Please be advised that the October 14 OLT settlements, representing closed bill payment traces, for BC credit unions were not processed.

We are investigating and an update will be provided by 3 p.m. PT (6 p.m. ET).


Central 1 - Support@central1.com - 1.888.889.7878, press 1

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