INC210729 – Cash Services Login Issue

The cash ordering application is now accessible, and the drop-down fields are no longer greyed out.

Please proceed to use the application. Do not resubmit cash orders previously submitted via ServiceNow.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Credit unions can now access the Cash Ordering application.

However, the data entry fields in the application are greyed out and cannot be used.

Please continue to submit your cash order requests via ServiceNow using the “ New Currency and Coin Order System” in the service catalog.

RBC’s resources are actively working to restore full service.

We will provide an update by 2 p.m. PT (5 p.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

The cash ordering application continues to be unavailable to enter cash orders.

In the meantime, please submit your cash order requests via ServiceNow using the “
New Currency and Coin Order System” in the service catalog.

RBC’s resources are actively working to restore full service.

We will provide an update by 11 a.m. PT (2 p.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Please be advised that the Cash Services ordering system is currently unavailable.

In the meantime, please submit your cash order requests via ServiceNow using the “ New Currency and Coin Order System” in the service catalog.

Central 1 and RBC’s resources are actively working to restore full service.

We will provide an update by 9 a.m. PT (12 p.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1